Work Orders

Work orders are generated from Work Requests, triggered from Planned, Preventive or Predictive Maintenance, and manually or automatically created.They represent the who, what, why, where and when of the work order tasks. Armed with instructions, guides, lists and photos, the work order task provides the maintenance engineer all the information they need. Provision is then made for the engineer to provide all the feedback necessary during and after the task is completed.

Work Orders

Work Orders containing all the information needed to complete every task, are created from Preventive Maintenance Tasks, from Work Requests or manually as required. Work orders can be classified in many ways, typically because of reporting requirements. They can be scheduled and assigned to technicians, technician families (e.g. electricians), contractors or contractor technicians. Instructions and the two document types can be attached, namely attachments and controlled documents. Users can add their own data fields where appropriate and a chance to record safety permits and PPE is available. When closing the work order, the report field can be made mandatory or not, and the recording of downtime, fault effect, cause, remedy, and code can facilitate precise analysis. Many e-mail and automated functions are also available.
  • Use work type, event type, work category, task category and priority, or create new fields for classification and reporting of WO’s
  • Work Order’s can be scheduled to dates or dates and times
  • Estimated times (and therefore costs) can be attributed to technicians and contractors for planning purposes and changed after completion

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